60-Day Warranty

60-Day Limited Warranty Policy

Every bag purchased from our store is covered by a 60-day limited warranty from the date of delivery. This warranty protects you against any defects in materials or craftsmanship, including broken zippers, loose stitching, faulty straps, or hardware malfunctions under normal use. It does not cover general wear and tear, accidental damage, color fading, misuse, or issues caused by third-party repairs. If you experience a problem within this period, simply contact us at service@plainlywear.com with your order number, a description of the issue, and clear photos. Our customer support team will respond within 2–3 business days to guide you through a repair, replacement, or alternative resolution, depending on the situation. We’re committed to ensuring every bag you carry reflects the quality and care we stand for.

Company Name: GuangZhou ZhuoHeng Foreign Trade Clothing Co., Ltd.

Company Address: Room 6856, Floor 3A, Building 4, No. 50, JuYuan Street, ShiJing Street, BaiYun District, GuangZhou City, GuangDong Province, China.